All items will be shipped within 1-5 (business days)
If we are out of stock of any product you have ordered we will ship your package within 7-15 business days
USA Customers You No Longer Need To Worry About Waiting Weeks Till You Receive Your Solotica Lenses! 1-5 Business Day Shipment ! Free Shipping Over $99 !
SOLOTICA & RAINBOW COMPLETE: RETURNS & POLICY
ALL SALES ARE FINAL! There will be no replacement of your lenses or a refund issued if you do not like the color OR if the parameters are not suitable for your eyes. When ordering from our online store, YOU ARE CONFIRMING THAT YOU HAVE CONSULTED WITH YOUR EYE CARE SPECIALIST. We can only accept returns if the lenses are found to be factory defective.
Defective Contact Lenses
Goods received within 5 days are returnable or exchangeable if and only if the product have defect. The first day of grace period starts from the day of the products arrived in the hand of customers. The definitions of defects are as follow: 1. Lens was torn or broken in SEALED bottle 2. Lens was in odd shape in SEALED bottle 3. Lens was expired in SEALED bottle If the product (contact lenses) purchased becomes defective within 5 days from the date of receipt, the customer should contact DAILYBEAUTYNEEDS and report it for clarification. Not considered for warranty purposes: tears, cracks, mold, improper handling, inadequate aseptic products, or proteins and bacteria. In the rare event where the lenses you receive are factory defective, we will exchange the lenses free of charge. Defective contact lenses may only be exchanged for the exact same color and series of lens. We cannot issue refunds for defective items. Please note that the defective lenses will have to be returned before we can exchange them. If your contact lenses are defective please notify us right away (within 5 days of receiving your shipment, we don't accept returns after 5 days). When returning defective lenses, please put them into a lens case that comes with your package containing lens solution and package them carefully to ensure they are not damaged in shipment. Contact lenses that are sold in vials can be returned in their original vials.
DAILYBEAUTYNEEDS will not entertain any complaints after the 5 days grace period. Shipping charges for returns of defective lenses will be carried by the customer. SOLOTICA & RAINBOW COMPLETE : All Sales Are Final / Refund Policy
All sales are final. Returns/exchanges will only be permitted if products are defective and in SEALED container or your package returned back to us from custom during transit to international.
In the case of a return or exchange the buyer is responsible for all shipping costs, and must provide a tracking number to us. * Shipping costs will not be refunded. * We are not responsible for any package lost or stolen. * We are not responsible for anything "lost" in the mailing process if the tracking number is being shown as "Delivered." * If a package is returned to us due to an "insufficient address" given on the order, the customer will pay for shipping for the item to be re-shipped.
Colored lenses DAILYBEAUTYNEEDS is not responsible for the end result of colored contact lenses. The photos / images are provided by the manufacturers and therefore are merely illustrative and may not reach the expected result according to the color that is described on the product page.